Shipping
We check frequently for new orders to ensure that your order
is shipped promptly. Items are shipped in sealed containers
to ensure that the scarf or clothing is not damaged during shipment.
We make every effort to ensure that the shipments are done on
a timely basis, usually within 24 to 48 hours of receiving the
order, excluding weekends and holidays.
All items shipped are inspected to ensure that they are NOT damaged
prior to shipping. If you would like us to ensure your shipment
for insurance replacement, please let us know. We'll be
glad to do so for a minimal cost.
Product Returns:
All items must be returned in like NEW condition. Because
items would be available for re-sale again, we can not accept
slightly damaged items as a reason for return. Additionally,
all items must be returned within one month (30 days or less)
of purchase. This ensures that all problems are quickly
resolved. If you can meet these conditions, we
will gladly accept the return. If the item was a gift, we
will ask for a proof-of-purchase date. We can also
work with name of the person giving the gift to determine the
purchase date.
We ask however that you complete our short survey to let us know
why the item is being returned. We want to be sure and serve
our customers in the best possible way and this feedback information
helps!
Once we have received the item back, and have inspected it for
it's like NEW condition, we will gladly refund your money.
Sorry, but shipping costs and other bank charges not be refunded.
If you have included your email address, we will send you an email
on the status of your return. |
